Events may be cancelled due to low enrolment, inclement weather or other circumstances which would make the event non-viable. If WEN cancels an event, registrants will be offered a full refund.
Should circumstances arise that result in the postponement of an event, registrants will have the option to either receive a full refund or transfer registration to the same event at the new, future date.
All registrants will be contacted within 24 hours from the event via email or telephone. In the case of inclement weather, WEN follows The Hong Kong Observatory schedule. If a Black Storm Warning is issued or not lowered 2 hours before the event and/or if T8 is predicted to be issued anytime during the day of the event, the event will be cancelled.
All event cancellations will be posted on the WEN website and Facebook page. WEN reserves the right to refuse/cancel registrations. If WEN refuses a registration, registrants will be offered a refund.
Registration Cancellation by Participant
An Attendee will only be refunded if a 48 hours’ notice is received in writing. Refunds will only be issued via PayPal.These above policies apply to all WEN events unless otherwise noted in the corresponding event materials.
For WEN Gala, places are confirmed once payment is received. Please note that for WEN Gala there is no refund policy for cancellations and no-shows.
For sickness/accidents/incapacity, When the ticket holder produces a positive PCR result, doctor’s certificate, RAT, the ticket credit will roll forward and maybe used for future events in the following 6 months.
Payment by PayPal Only
Unless specifically stated on registration materials, all registration payments must be made via PayPal. All registrants that do not make a payment via PayPal will be put onto a waiting list and advised if there is availability the day of the event.
Small Circle Participation
Based on the information provided during registration, Attendees will be allocated to a small circle. We aim to keep each circle participation between 6-8 attendees. Where possible, we will offer a Cantonese speaking circle, and a Professional Women’s circle for professions such as doctors, dentists, psychologists etc.